Microsoft® Dynamics CRM – The professional CRM solution
In order to have strong customer relationships, companies need to communicate personally with their customers. Professional email marketing based on Inxmail Professional and Microsoft® Dynamics CRM provide the best starting point for aligning the email communication channel to the needs of customers. Exploit the benefits of the Inxmail Professional Connector for Microsoft® Dynamics CRM – the interface between the two systems:
What does this mean in practice?
- Possibility to conduct professional email campaigns with personalised data
- Reduction in manual processes thanks to integrated use of contact data that is always up-to-date
- Transparency for all departments, as every employee can always view the entire customer communication
- Simple creation of HTML emails using design templates that offer comprehensive options for personalising content
- Higher sending speeds and delivery rates of the mailings through using certified Inxmail mail servers – without overloading the CRM system
- Increased measurability of campaign successes through statistical analyses and returns and bounce management
Microsoft Dynamics CRM supports you in optimising your customer-oriented business processes. In this respect, it allows marketing and sales to be integrated. Why not link an email campaign for promoting a new product to a call-back from your sales team, for example? Send your customers and potential customers a product information newsletter created in Inxmail Professional. If a customer is interested in receiving further information, all they need to do is click the call-back link included in the newsletter. The benefit: The customer’s request for a call-back is visible in Microsoft® Dynamics CRM after a short time and can be processed by your sales staff. Interested?
Would you like to find out more? Or are you a Microsoft Dynamics expert who would like to include Inxmail Professional in your portfolio? Simply use our contact form. We’ll get in touch with you as soon as possible to discuss the possibilities offered by our Inxmail Professional integrations.