Customer service
Fast solutions from qualified specialists
The Inxmail team includes top-rate experts with specialist knowledge in all areas of email marketing. They are experts in their respective fields and can see the situation from the customer’s perspective. Friendly and helpful, they will show you appropriate solutions in an understandable way, regardless of whether you have simple user questions or complex interfaces.
- Dedicated point of contact
- Uncomplicated help by telephone, email or at your company
- Access user and technical knowledge personally and online
- Excellent customer service confirmed by awards
- Competent, fast, reliable
User support
The right answer for every question
Wondering how to position an article in the mailing editing or how to add content for a certain target group? Your dedicated point of contact will be happy to help you with these and other questions about using the software. And if it’s a new email marketing concept or a customised integration solution that you need help with, our expert team of consultants is there to lend a hand.
Arrange consultation
Technical support
We help with complex technical issues
Plus, should more complicated technical questions arise, our technical support team will be happy to deal with your enquiries. Be it difficulties in transferring data from an integration or integrating content, complex questions about function calls or other technical questions about our products – our experts will find a solution.
Inquire now
Online help
Comprehensive documentation
Wondering how to position an article in the mailing editing or how to add content for a certain target group? Your dedicated point of contact will be happy to help you with these and other questions about using the software. And if it’s a new email marketing concept or a customised integration solution that you need help with, our expert team of consultants is there to lend a hand.
To online help“You understood my problem in a flash, found the fault in the blink of an eye and fixed it without breaking a sweat.”
Dirk Fabian, Wirtschaftsverband Industrieller Unternehmen Baden e. V.