Customer service

Fast solutions from qualified specialists

The Inxmail team includes top-rate experts with specialist knowledge in all areas of email marketing. They are experts in their respective fields and can see the situation from the customer’s perspective. Friendly and helpful, they will show you appropriate solutions in an understandable way, regardless of whether you have simple user questions or complex interfaces.

  • Dedicated point of contact
  • Uncomplicated help by telephone, email or at your company
  • Access user and technical knowledge personally and online
  • Excellent customer service confirmed by awards
  • Competent, fast, reliable

We are here for you

Mon.-Fri. 8 am - 5 pm
+49 761 296979-0
contact@inxmail.com

Contact us

User support

The right answer for every question

Wondering how to position an article in the mailing editing or how to add content for a certain target group? Your dedicated point of contact will be happy to help you with these and other questions about using the software. And if it’s a new email marketing concept or a customised integration solution that you need help with, our expert team of consultants is there to lend a hand.

Arrange consultation

Technical support

We help with complex technical issues

Plus, should more complicated technical questions arise, our technical support team will be happy to deal with your enquiries. Be it difficulties in transferring data from an integration or integrating content, complex questions about function calls or other technical questions about our products – our experts will find a solution.

Inquire now

Online help

Comprehensive documentation

Wondering how to position an article in the mailing editing or how to add content for a certain target group? Your dedicated point of contact will be happy to help you with these and other questions about using the software. And if it’s a new email marketing concept or a customised integration solution that you need help with, our expert team of consultants is there to lend a hand.

To online help